How do I place Delivery order?
To place a delivery order on our website site, start by adding products to your cart. Browse the website, click “Add to Cart” for desired products, and view your cart to confirm your selections.
Then, proceed to checkout by clicking the corresponding button and review your cart contents and totals.
Next, enter your delivery address and select your preferred delivery method, such as shipping or pickup. Choose your desired delivery date and time, and check availability and schedule. After that, pay for your order by entering your payment information, such as credit card or PayPal details, and review and confirm your order totals.
Finally, review your order summary and details, and confirm your order placement. You will then receive an email or on-screen confirmation, and you can review your order status and tracking information.
Terms & Conditions
Order Cancellation
1. Orders can be cancelled only before shipment.
2. To cancel an order, please contact our customer service team through orders@thegrandsouq.com
3. Cancellations are subject to a percentage or fixed amount restocking fee.
Disclaimer
1. We strive to provide accurate product descriptions and images.
2. However, we are not responsible for any errors or discrepancies in product descriptions or images.
Changes to Terms and Conditions
1. We reserve the right to modify these Terms and Conditions at any time.
2. Changes will be effective immediately upon posting on our website.